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Frequently Asked Questions
General Questions
# Which E-currencies do you accept?
We accept
Liberty Reserve,
Perfect Money,
Alert Pay,
C-gold,
EuroGoldCash ,
GlobalDigitalPay,
ECUmoney,
Routepay, Credit Card and Bank Transfer/Wire.
# What measures do I have to take in order to enhance security of my
Genuine Online Bank account?
We have compiled a collection of security tips which will help you to protect your
Genuine Online Bank account.
# Where do you trade our money?
Your money is being traded on currency markets using our traders experience in this industry. This gets us very decent profits so we are able to offer
Genuine Online Bank clients high interest too.
Account Questions
# How do I open my Genuine Online Bank Account?
It's quite easy. Follow this
link,
Fill in the registration form and then press "Open an Account" button.
# How can I change my password or E-currency accounts?
Log into your Genuine Online Bank account and click on the "Edit your profile" button. You can change your profile details, e-currency accounts and password there. Note, if you want to change your password or e-currency account you will have to provide an answer to the security question.
# What if I can't log into my account because I forgot my password?
Click Forgot Password link, Type your username or email, enter the answer to your security question, and you'll receive your account information by email.
# May I open several accounts in your program?
No. All accounts with matching IP's and/or e-mail addresses will be verified first and deleted thereafter if we will not be able to check the identity of the account holder.
# Can my relative, friend or colleague become a customer of
Genuine Online Bank if we are using the same computer (or IP address).
Yes, As long as you are using different email addresses and Liberty Reserve, Perfect Money
....
Deposit Questions
# How can I make a deposit into Genuine Online Bank ?
To make a deposit into Genuine Online Bank , You have to open an account with us first. Once you have done that, you have to log into your account, click "Invest" button and follow the instructions we provide.
# Is it possible to deposit money via one payment provider and withdraw via another?
No, it's not possible. We do not provide e-currency exchange services.
# I have problems depositing funds. Can I transfer funds directly into your Liberty Reserve, Perfect Money
... account?
Yes, you can. Just make sure you have opened an account with us. After you have made a transfer,
Please send us a notification containing your username, e-currency account number, transaction batch number and the amount you have transferred. We will put in your deposit manually.
# Can I make a deposit by Credit Card, Wire transfer?
Yes, But for more security reasons we may ask some documents
such as ID photo ,Utility Bill , Bank Statement , Credit Card
statement ,etc. It will be just for first deposit/withdraw.
(Onetime)
Interest Questions
# Are profits paid directly (automatically) to my E-currency account?
No, Profits are gathered on your Genuine Online Bank account and you can withdraw them anytime.
# Do you make interest payments 7 days a week?
Yes, Payments will be made 7 days per week.
Withdrawal questions
# How can I withdraw funds?
Login to your account using your username and password and check the "Withdraw" section. You can withdraw the funds into your e-currency without any fees.
# Is the withdrawal process is automated?
No, For security reasons all withdrawals are processed manually.
# After I make a withdrawal request, When will the funds be available on my currency account?
Funds are usually available within 2-10 business days from the moment we receive your withdrawal request.
Liberty Reserve----->2-3 business days (Minimum $0.01)
PerfectMoney ------>2-3 business days (Minimum $0.01)
Alert Pay ------>5-7 business days (Minimum $1)
GlobalDigitalPay------>3-4 business days (Minimum $5)
Route Pay ------>3-4 business days (Minimum $5)
C-Gold ------>3-4 business days (Minimum $1)
Credit Card ------>7-10 business days (Minimum $100)
Bank Transfer ------>7-10 business days (Minimum $200)
# What is the maximum amount that can be withdrawn every day?
There is no maximum limitation on daily withdrawals. You can withdraw your available balance any
moment. (Minimum withdraw through AlertPay is $1 )
Referral Program
# Do you offer a Referral/Affiliate program? Can I promote
Genuine Online Bank ?
Yes you can, But Genuine Online Bank investors are allowed to advertise their referral links only by means of legal methods. Spam is strictly prohibited. Anyone caught spamming will lose his/her account immediately.
# What commissions can I get from the referral program?
You will get 3% from the deposit made by your referral and it will be automatically reflected on your account balance. This includes any additional deposits made by your referral. To receive referral commission you have to open an account with us.
# Is there an advertising link to use for referrals?
To refer other people to Genuine Online Bank , Please give them the following
link: http://www.genuineonlinebank.com/?ref=YOUR_USERNAME. Replace YOUR_USERNAME with your
Genuine Online Bank username.
Other Questions
#Can I lose money?
There is a risk involved with investing in all high yield investment programs. However, there are a few simple ways that can help you to reduce the risk of losing more than you can afford to. First, align your investments with your financial goals, in other words, keep the money you may need for the short-term out of more aggressive investments, reserving those investment funds for the money you intend to raise over the long-term. It's very important for you to know that we are real traders and that we invest members' funds on major investments.
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